Krugerville Aubrey Pilot Point North DFW

Ductwork Repair

Measured, Not Guessed At

Duct Work

The Air Conditioner Is Fine. The Ducts Are Not

A properly sized air conditioner cannot cool a room it never reaches. In most North Texas houses the duct work runs through an attic that hits 130 degrees in August, in flex that sags between joists, pulls loose at the boots, and leaks at joints nobody sealed the day it went in.

HMS Heating & Air Conditioning repairs duct work across Denton County. We measure static pressure and airflow first, then go up and look, because a duct problem and a failing blower read the same from the thermostat and only one of them is fixed by replacing equipment.

Armstrong Air furnace and air handler installed in an attic with insulated flex duct runs

Choose HMS

Built on Honesty, Since 2015

HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.

He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every duct repair across Denton County, and it's why so many of our customers come from referrals and stay for good.

And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.

Integrity Focused Upfront Pricing NATE & NCI Certified Veteran Owned

We Service and Repair All Major HVAC Brands

Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo
Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo

Our Process

Duct Repair Backed by Measurements

  1. Runs of round metal spiral ductwork overhead

    Measure the System

    Static pressure and airflow at the equipment. Numbers first, because a duct problem and a failing blower look identical from the thermostat.

  2. HMS service van parked outside a neighborhood home

    Get in Touch

    Call, text, or message us. Hours are 8am to 5pm with emergency service available around the clock.

  3. HMS technician inspecting ductwork in an attic

    Inspect the Runs

    Up in the attic with the ducts: crushed flex, disconnected boots, torn insulation, and the joints nobody sealed on install day.

  4. Installed attic air handler with copper line set and drain pan

    Find the Leaks

    Supply and return both. Return leaks pull 140 degree attic air into the system, which is why some houses never cool no matter how long the unit runs.

  5. HMS technicians measuring duct board for a repair

    Repair or Replace

    Sealing, re-hanging, new boots, or replacing a run that is past saving. Options with prices before anything gets cut.

  6. Worker checking airflow at a floor register

    Verify Room by Room

    We re-measure after the work and check delivery at the registers, so you can see the rooms that were starved are not any more.

Warning Signs

Signs Your Ducts Need Attention

One room never keeps up. The rest of the house is comfortable and one bedroom is not. That is almost always the run feeding it, not the equipment.

The system runs and runs. If cooled air is leaking into the attic, the unit never satisfies the thermostat. Long run times with a healthy system point at the ducts.

Weak air at the registers. Put your hand at a vent. If the air is barely moving while the blower is clearly working, something between the two is restricting it.

Dust that keeps coming back. Leaky returns pull attic air, insulation fibres, and dust straight into the system and blow it around the house.

Bills climbing with no change in habits. Duct leakage gets worse as tape fails and runs pull loose. The cost shows up gradually, which is why it goes unnoticed for years.

What to Expect

What Our Duct Work Covers

Your Home,
Protected

  1. Duct Leak Sealing

    Runs of round metal spiral ductwork overhead

    Mastic and proper tape at the joints and boots, not the cloth duct tape that lets go in a couple of summers.

    Schedule This Service
  2. Crushed and Sagging Runs

    Worker kneeling at a floor register to check the airflow reaching the room

    Flex that is kinked, pinched, or lying across a joist is choking the room it feeds. Re-hung and supported properly.

    Schedule This Service
  3. Return Air Problems

    Hands removing a ceiling return air grille

    An undersized or leaking return starves the whole system and pulls attic air in with it.

    Schedule This Service
  4. Static Pressure Testing

    HVAC gauges and diagnostic tools

    We measure what the system is actually fighting. It is the difference between a diagnosis and a guess.

    See Airflow Diagnostics
  5. Filter and Grille Fit

    Dust caked on the pleats of an air filter

    A restrictive filter or a too-small grille does the same damage as a crushed duct. Cheap to find, cheap to fix.

    Schedule This Service
  6. Repair or Replace Guidance

    Sheet metal supply trunk running along a ceiling

    Sealing an old run is often enough. When it is not, you get the replacement number before anyone starts cutting.

    Explore Financing

Customer Reviews

Trusted by Homeowners Across Denton County

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"Appreciate the fast service and response. Especially on a holiday weekend, fixing repairs that another company failed to do. He was so honest and genuine, highly highly recommend HMS. He went above and beyond to ensure that my situation was resolved."

Frances Silva

Google Review

"Our AC went out over the weekend and a neighbor recommended HMS. I gave them a call on Sunday and they showed up within the hour! They fixed the problem right away and the price was super fair. Honest, fast, and reliable…"

Dallas Hannah

Google Review

"Andrew Boydston and his helper were great. They were both extremely polite. We highly recommend them. We are planning on using your company as our AC and Heating service provider."

Sylvia Fales

Google Review

"My experience with this team was great! From my initial call to scheduling someone to come out to the service provided, I will be using them again in the future. Andrew, the technician, was thorough in explaining the issues and the process…"

Shay Davis

Google Review

"HMS deserves every star! Gary and his awesome staff have been helping us with all our HVAC needs for the last 4 years. They have taken very good care of us. Great prices and fantastic service."

John Bryan

Google Review

"Responded quickly. Brought clear assessment of our issue. Gave a competitive quote. Finished the project with excellence. I'm a very satisfied customer!"

Ian McConnell

Google Review

"I had the best experience with HMS. Their techs were respectful, professional, knowledgeable, and kind. I will only work with HMS moving forward."

Wendy Boyd

Google Review

"HMS was recommend by a neighbor. This is the second time we've used them and both times we have been incredibly happy. They are friendly, professional, and honest with the work and prices."

Mindy Rodriguez

Google Review

"There is no comparison for the care and personal attention that Gary and HMS are willing to provide. We had a cooling emergency and they were able to take care of it in less than 24 hrs! More than fair pricing as…"

Nate Bressler

Google Review

"Nate was great. Inspected our 1 year old HVAC system, cleaned the external unit. They have a very affordable maintenance plan that include twice annual checks and cleaning. Thanks, HMS!"

Suzanne Burke

Google Review

"HMS work was excellent. They took the time to determine where my house's problems were and fixed them. So much so that before their work my house was listed by my energy company as much worse than the average but now ranks…"

Carolyn Fraser

Google Review

"Gary and Nate did an awesome job fixing our outdoor unit. They are professional and honest. They are the company we trust."

Jonathan Lee

Google Review

Read All Reviews

Common Questions

Duct Work Questions, Answered

How do I know the ducts are the problem and not the AC?

You measure. Static pressure tells you whether the system is fighting the duct work, and airflow at the registers tells you where it is going. A unit that is correctly charged and still cannot cool a room is usually a duct problem, not an equipment problem.

How much air is actually being lost?

In a typical North Texas attic with builder-grade flex, leakage in the twenty to thirty percent range is common. That is air you paid to cool going into the attic instead of the bedrooms.

Is duct sealing the same as duct cleaning?

No, and they get confused constantly. Cleaning removes dust from inside the ducts. Sealing closes the gaps that leak conditioned air and pull in attic air. Sealing is the one that shows up on your bill.

Why is one room always hotter?

Usually a crushed or disconnected run feeding it, a boot that came loose from the ceiling, or a duct sized too small for the room. All three are visible once someone goes up and looks.

Can you repair ducts or does it all have to be replaced?

Most of the time it is repair. Re-hanging sagging runs, sealing joints, and replacing failed boots fixes a lot. Full replacement is for duct that has been crushed, torn, or is so undersized the system was never going to work.

Will this actually lower my bill?

If the ducts are leaking badly, yes, because the system stops cooling the attic. We would rather measure first and tell you the leakage is minor than sell you a repair that changes nothing.

One Room Never Cools? It Is Usually the Ducts

We measure the airflow before we quote anything. Call, text, or send a message.