Krugerville Aubrey Pilot Point North DFW

Furnace Maintenance

The Tune-Up That Prevents the Emergency Call

Annual Tune-Ups

Maintenance That Is Actually Maintenance

A lot of what gets sold as a furnace tune-up is a filter change, a quick look, and a sticker on the side of the cabinet. That is not an inspection. A real one takes measurements: gas pressure, temperature rise, static pressure, flame signal, and amp draw on the blower. Those numbers are how you find the failure that has not happened yet.

HMS Heating & Air Conditioning services furnaces across Denton County and the north Dallas suburbs, ideally in the fall before the first cold snap. Most of the no-heat emergencies we run in January were visible in October. If we find something, you get the diagnosis and the price before any repair happens, and if everything checks out, we tell you that and leave.

Armstrong Air furnace and air handler installed in an attic with insulated flex duct runs

Choose HMS

Built on Honesty, Since 2015

HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.

He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every furnace tune-up across Denton County, and it's why so many of our customers come from referrals and stay for good.

And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.

Integrity Focused Upfront Pricing NATE & NCI Certified Veteran Owned

We Service and Repair All Major HVAC Brands

Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo
Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo

Our Process

What a Tune-Up Actually Involves

  1. Hand adjusting a wall thermostat set to heat mode

    Start at the Thermostat

    We confirm the control is calling correctly and the system responds the way it should before opening anything up.

  2. Technician taking a reading from an indoor air handler

    Combustion Check

    Burners, igniter, flame sensor, and gas pressure. Clean, steady combustion is both an efficiency question and a safety one.

  3. Gloved hands checking the controls inside an open heating unit with a digital readout

    Take the Measurements

    Temperature rise, static pressure, and blower amp draw. Numbers outside spec point at problems long before they become breakdowns.

  4. Dust caked pleated air filter being pulled out of an air handler

    Airflow and Filtration

    A restricted filter or an undersized return makes a healthy furnace overheat and shut down. We check what the system is actually breathing through.

  5. Tools laid out for a heating system inspection

    Clean and Tighten

    Blower compartment, sensors, and electrical connections get cleaned and checked. Loose connections cause a surprising share of winter failures.

  6. HMS service van parked outside a neighborhood home

    Tell You What We Found

    You get a plain report: what is fine, what is wearing, and what needs attention now with a price. No pressure attached.

Why Bother

What a Yearly Visit Actually Buys You

Combustion safety. A cracked heat exchanger or a failing flame sensor is not something you notice from the living room. It is something a technician finds with a meter.

Lower running cost. A dirty burner and a restricted filter both make the furnace work harder for the same heat. That shows up on the gas bill every month.

Fewer emergency calls. Most January no-heat calls were a worn igniter or a dirty sensor in October. Catching those on a scheduled visit is far cheaper than at 10pm.

A longer service life. Equipment that runs clean and within spec lasts longer. Neglect is the most common reason a furnace dies early.

Warranty protection. Most manufacturer warranties expect documented annual service. Skipping it can cost you coverage right when you need it.

Smiling woman pressing the button on a white digital wall thermostat mounted on a white paneled wall

What to Expect

What the Tune-Up Covers

Your Home,
Protected

  1. Burners and Ignition

    Gas burner flames on a heating appliance

    Burner condition, igniter, and flame sensor checked and cleaned so the furnace lights reliably all winter.

    Book a Tune-Up
  2. Performance Measurements

    Gauges used during a heating system inspection

    Temperature rise, gas pressure, and static pressure recorded against spec rather than eyeballed.

    Book a Tune-Up
  3. Airflow and Filtration

    Runs of round metal spiral ductwork overhead

    Filter condition, return sizing, and blower performance, because most overheating faults start here.

    Explore Airflow Diagnostics
  4. Safety Inspection

    Round white alarm mounted on a ceiling, the backstop for a combustion safety problem

    Heat exchanger, venting, and gas connections checked so combustion gases go where they belong.

    Book a Tune-Up
  5. Controls and Thermostat

    Digital wall thermostat set to heat mode

    We verify the thermostat is calling correctly and staged equipment is actually using its stages.

    Explore Thermostats
  6. Honest Condition Report

    Living room with leather chairs and a lit stone fireplace

    What is fine, what is wearing, and what needs doing now, with prices. Nothing gets fixed without your say-so.

    Explore Furnace Repair

Customer Reviews

Trusted by Homeowners Across Denton County

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"Appreciate the fast service and response. Especially on a holiday weekend, fixing repairs that another company failed to do. He was so honest and genuine, highly highly recommend HMS. He went above and beyond to ensure that my situation was resolved."

Frances Silva

Google Review

"Our AC went out over the weekend and a neighbor recommended HMS. I gave them a call on Sunday and they showed up within the hour! They fixed the problem right away and the price was super fair. Honest, fast, and reliable…"

Dallas Hannah

Google Review

"Andrew Boydston and his helper were great. They were both extremely polite. We highly recommend them. We are planning on using your company as our AC and Heating service provider."

Sylvia Fales

Google Review

"My experience with this team was great! From my initial call to scheduling someone to come out to the service provided, I will be using them again in the future. Andrew, the technician, was thorough in explaining the issues and the process…"

Shay Davis

Google Review

"HMS deserves every star! Gary and his awesome staff have been helping us with all our HVAC needs for the last 4 years. They have taken very good care of us. Great prices and fantastic service."

John Bryan

Google Review

"Responded quickly. Brought clear assessment of our issue. Gave a competitive quote. Finished the project with excellence. I'm a very satisfied customer!"

Ian McConnell

Google Review

"I had the best experience with HMS. Their techs were respectful, professional, knowledgeable, and kind. I will only work with HMS moving forward."

Wendy Boyd

Google Review

"HMS was recommend by a neighbor. This is the second time we've used them and both times we have been incredibly happy. They are friendly, professional, and honest with the work and prices."

Mindy Rodriguez

Google Review

"There is no comparison for the care and personal attention that Gary and HMS are willing to provide. We had a cooling emergency and they were able to take care of it in less than 24 hrs! More than fair pricing as…"

Nate Bressler

Google Review

"Nate was great. Inspected our 1 year old HVAC system, cleaned the external unit. They have a very affordable maintenance plan that include twice annual checks and cleaning. Thanks, HMS!"

Suzanne Burke

Google Review

"HMS work was excellent. They took the time to determine where my house's problems were and fixed them. So much so that before their work my house was listed by my energy company as much worse than the average but now ranks…"

Carolyn Fraser

Google Review

"Gary and Nate did an awesome job fixing our outdoor unit. They are professional and honest. They are the company we trust."

Jonathan Lee

Google Review

Read All Reviews

Common Questions

Furnace Maintenance Questions, Answered

How often does a furnace really need servicing?

Once a year, ideally in the fall before you need it. Annual service is also what most manufacturer warranties expect, so skipping it can quietly cost you coverage.

What is the difference between your tune-up and a cheap one?

Measurements. A real tune-up records gas pressure, temperature rise, static pressure, and blower draw and compares them against the specification. If nobody put a meter on your furnace, it was a visual inspection with a sticker.

My furnace is working fine. Is maintenance really necessary?

That is exactly when it is worth doing. A tune-up is not for fixing a broken furnace, it is for finding the worn igniter or dirty sensor that would otherwise strand you on the coldest night of the year.

How long does a tune-up take?

Usually around an hour for a single system in good condition. Longer if we find something that needs a closer look, and we will tell you what we are doing and why.

Will you try to sell me a new furnace?

No. Plenty of the furnaces we service are old, and plenty of those have years left. If yours is genuinely near the end we will say so plainly, but a tune-up is not a sales call.

Do you service furnaces you did not install?

Yes, and most of them are. We work on every major brand regardless of who put it in.

Before the First Cold Snap Get the Tune-Up on the Books

A yearly visit is the cheapest heating work you will ever pay for. Call and pick a time.