Krugerville Aubrey Pilot Point North DFW
Garbage Disposals
Repair a Jammed, Humming, or Broken Sink Disposal
Disposals
Often Not Broken, Just Stuck
A good share of the disposals we get called out to are not faulty at all. They are jammed, or the overload has tripped and the reset button on the underside has never been pressed. Those are worth knowing about before anyone pays for a call, and we would rather tell you over the phone than charge you to push a button.
The ones that genuinely have failed usually announce it clearly: a hum with no rotation means the motor is seized, and water dripping from the body rather than a connection means the housing has corroded through, which is not repairable. HMS Heating & Air Conditioning repairs and replaces disposals across Denton County, and fits the drain assembly properly so the unit is not leaking into the cabinet a year later.
Choose HMS
Built on Honesty, Since 2015
HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.
He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every disposal job across Denton County, and it's why so many of our customers come from referrals and stay for good.
And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.
We Service and Repair All Major Plumbing Brands














Our Process
Disposal Work Done Properly
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Check the Simple Things
Reset button, breaker, and whether it hums or is silent. We will walk you through these on the phone before booking anything.
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Get in Touch
Call, text, or message us. If it is leaking into the cabinet, get what is stored under there out first.
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Diagnose It
Jam, seized motor, failed switch, or a corroded housing. Only one of those is worth a repair rather than a replacement.
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Options and Prices
Clear the jam, replace the unit, or fix the drain connection it is leaking from, each with a number attached first.
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Fit It Properly
Mounting flange sealed, drain assembly aligned, and the dishwasher connection done right rather than forced.
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Run and Check
We run it under full water flow, watch every joint underneath, and confirm the dishwasher drains through it correctly.
Common Symptoms
What the Noise Is Telling You
It hums but does not turn. The motor is getting power and cannot rotate. Usually a jam, sometimes a seized motor. Do not keep flipping the switch, it will burn out.
Nothing happens at all. No hum means no power reaching it. That is the reset button on the underside, the breaker, or the switch, in that order of likelihood.
Water in the cabinet below. Where it drips from matters. A connection is a repair. A drip from the body itself means the housing has rusted through and it needs replacing.
It drains slowly after grinding. The disposal is working and the line beyond it is not. That is a drain problem rather than a disposal one.
It has got noticeably louder. Worn bearings or a lost grinding element. Not urgent, but it is the unit telling you how the rest of its life is going to go.
What to Expect
What Our Disposal Work Covers
Your Home,
Protected
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Jams and Seized Units
Clearing what is stuck and checking whether the motor survived it, which is not always the case.
Schedule This Repair -
Electrical and Reset Faults
Switches, resets, and breakers. Sometimes the honest answer is that nothing was wrong with it.
Schedule a Visit -
Leaks and Corrosion
Flange seals and drain connections repaired. A leaking body cannot be fixed and we will say so.
Schedule This Repair -
New Installations
Fitted with a properly sealed flange and a correct dishwasher connection, so it is not weeping in a year.
Schedule an Estimate -
Slow Drains Below
A disposal that grinds fine but backs up is a line problem, and clearing the line is the actual fix.
Explore Drain Cleaning -
Repair or Replace Guidance
Disposals are inexpensive enough that repair rarely wins once the motor is involved. You get both numbers.
Explore Faucets & Sinks
Customer Reviews
Trusted by Homeowners Across Denton County
"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"
"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"
"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"
"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."
"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"
"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"
"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."
"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"
"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"
"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."
"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"
"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."
Common Questions
Garbage Disposal Questions, Answered
My disposal hums but will not spin. What does that mean?
It is jammed. The motor is powered and something is blocking the plate from turning. Switch it off at the wall, and stop flipping the switch because holding a stalled motor on will burn it out. Most units have a hex socket on the underside to free the plate by hand.
My disposal is completely dead. Is it finished?
Often not. There is a small reset button on the underside of the unit that pops out when the overload trips, and a great many dead disposals come back to life the moment it is pressed. If that does nothing, check the breaker, then the switch.
What should I never put down a disposal?
Grease is the worst offender because it solidifies further down the line. Fibrous things like celery and onion skins wrap the plate, coffee grounds and eggshells settle into sludge, and starchy foods like pasta and rice swell. Cold water and small amounts is the way to run one.
Is a leaking disposal repairable?
It depends entirely on where it leaks from. A drip at the sink flange or the drain connection is a straightforward repair. Water coming from the body of the unit itself means the housing has corroded through, and that is a replacement.
How long should a garbage disposal last?
Around eight to twelve years in normal use. They are inexpensive enough that once the motor has failed, replacing usually costs less than repairing, and we will say so rather than sell you a rebuild.
Can you fit a disposal I bought myself?
Yes. We will check it suits your sink opening and dishwasher setup before starting, and fit the flange and drain assembly properly, which is where most owner-installed units end up leaking.
