Krugerville Aubrey Pilot Point North DFW
Furnace Replacement
Right-Sized Heating, Installed to Last
Furnace Installation
A New Furnace, Sized for Your House
Replacing a furnace is the most expensive thing most homeowners will ever do to their heating system, and it is also the easiest one to get wrong. The usual mistake is not the brand. It is the size. A contractor eyeballs the old unit, orders the same tonnage, and moves on, which means a house that was uncomfortable before is uncomfortable after with newer equipment.
HMS Heating & Air Conditioning does the arithmetic first. We measure the house, look at the duct that has to carry the air, and then recommend equipment that matches what the building actually needs. You get options with real prices attached before anything is ordered, and if your current furnace has good years left, we will tell you that instead of selling you one.
Choose HMS
Built on Honesty, Since 2015
HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.
He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every furnace replacement across Denton County, and it's why so many of our customers come from referrals and stay for good.
And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.
We Service and Repair All Major HVAC Brands


















Our Process
Replacement Done Properly
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Assess What You Have
We start with the furnace you already own. Sometimes a replacement is clearly overdue. Sometimes it is a repair, and we will say so.
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Measure the House
Square footage, insulation, windows, and duct condition all change the answer. We size the equipment to the building, not to the old label.
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Options and Prices
You get a written set of choices with real numbers, from a straight like-for-like swap to higher efficiency equipment, and what each one actually buys you.
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Fix the Duct Side
A new furnace on undersized duct still underperforms. If the duct needs work to make the system function, we tell you before install day, not after.
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Installation Day
Old unit out, new unit in, connections and venting done to code, and the work area left the way we found it.
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Commission and Verify
We start it up, measure gas pressure and temperature rise, run a full heating cycle, and confirm the system performs the way the numbers said it would.
When to Replace
Signs It Is Time For a New Furnace
Fifteen years or more. Most furnaces run fifteen to twenty five years. Past that you are managing risk rather than reliability, and planning beats a January failure.
Repeat repairs. One repair on an older unit is normal. A third call in the same season usually means you are financing a replacement one part at a time.
Bills climbing for the same comfort. An aging furnace burns more fuel to deliver less heat. If the house feels the same but the bill does not, the equipment is losing ground.
A cracked heat exchanger. This one is not a judgment call. A cracked exchanger is a combustion safety problem and the furnace comes out of service, full stop.
Rooms that never balance. If half the house has never been comfortable, replacement is the moment to fix the cause instead of installing a new unit onto the same problem.
What to Expect
What a Replacement Includes
Your Home,
Protected
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Load Calculation
We size the equipment from the house itself, so you are not paying for capacity the building cannot use.
Schedule an Estimate -
Equipment Selection
Efficiency tiers, staging, and brand options laid out with prices, so the trade-offs are yours to make.
Schedule an Estimate -
Duct and Airflow Work
Undersized returns and leaking runs get addressed as part of the job rather than left for you to discover.
Explore Airflow Diagnostics -
Thermostat Setup
The new system gets a control that actually matches it, configured and tested rather than left on defaults.
Explore Thermostats -
Venting and Safety
Combustion venting, gas connections, and clearances done to code and verified before we hand it over.
Schedule an Estimate -
Repair or Replace Guidance
If your furnace has years left in it, we will say so. A quote from us is not a foregone conclusion.
Explore Furnace Repair
Customer Reviews
Trusted by Homeowners Across Denton County
"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"
"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"
"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"
"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."
"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"
"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"
"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."
"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"
"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"
"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."
"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"
"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."
Common Questions
Furnace Replacement Questions, Answered
How long does a furnace replacement take?
Most straight changeouts are a single day. Jobs that also involve duct modifications, moving the unit, or venting changes can run into a second day. We tell you which one yours is before we start, so you can plan around it.
How do I know what size furnace I need?
Not from the label on the old one. Proper sizing comes from the house: square footage, insulation, window area, ceiling height, and the duct that has to distribute the air. Oversizing is the more common error and it causes short cycling, noise, and uneven rooms.
Is a high efficiency furnace worth the extra cost?
Sometimes. The payback depends on how much you actually run heat, which in North Texas is less than in colder states. We will show you the price difference and let you decide rather than assuming the expensive one is automatically right.
Do I have to replace the air conditioner at the same time?
Not necessarily, but it is worth asking. The furnace and the indoor coil share a cabinet and an airflow path, and if the AC is a similar age, doing both at once usually costs less than two separate visits. If your AC is young, leave it alone.
What happens to my old furnace?
We remove it and dispose of it as part of the job. You do not end up with a furnace in the garage.
Can I finance a new furnace?
Yes. HMS offers financing through our partner. The application is online, most people get a decision quickly, and approved work goes straight on the schedule.
