Krugerville Aubrey Pilot Point North DFW

Furnace Replacement

Right-Sized Heating, Installed to Last

Furnace Installation

A New Furnace, Sized for Your House

Replacing a furnace is the most expensive thing most homeowners will ever do to their heating system, and it is also the easiest one to get wrong. The usual mistake is not the brand. It is the size. A contractor eyeballs the old unit, orders the same tonnage, and moves on, which means a house that was uncomfortable before is uncomfortable after with newer equipment.

HMS Heating & Air Conditioning does the arithmetic first. We measure the house, look at the duct that has to carry the air, and then recommend equipment that matches what the building actually needs. You get options with real prices attached before anything is ordered, and if your current furnace has good years left, we will tell you that instead of selling you one.

Three HMS team members at a community event booth under a Delivering WOW Through Service banner

Choose HMS

Built on Honesty, Since 2015

HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.

He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every furnace replacement across Denton County, and it's why so many of our customers come from referrals and stay for good.

And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.

Integrity Focused Upfront Pricing NATE & NCI Certified Veteran Owned

We Service and Repair All Major HVAC Brands

Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo
Trane logo Carrier logo Lennox logo Goodman logo Rheem logo Amana logo American Standard logo Daikin logo Armstrong Air logo

Our Process

Replacement Done Properly

  1. Close-up of dust built up on a pleated air filter

    Assess What You Have

    We start with the furnace you already own. Sometimes a replacement is clearly overdue. Sometimes it is a repair, and we will say so.

  2. Two HMS technicians measuring and cutting duct board

    Measure the House

    Square footage, insulation, windows, and duct condition all change the answer. We size the equipment to the building, not to the old label.

  3. HMS service van parked outside a neighborhood home

    Options and Prices

    You get a written set of choices with real numbers, from a straight like-for-like swap to higher efficiency equipment, and what each one actually buys you.

  4. HMS technician connecting flex duct to an air handler in an attic

    Fix the Duct Side

    A new furnace on undersized duct still underperforms. If the duct needs work to make the system function, we tell you before install day, not after.

  5. Installed attic air handler with copper line set and drain pan

    Installation Day

    Old unit out, new unit in, connections and venting done to code, and the work area left the way we found it.

  6. Smart thermostat set to heat on a white wall

    Commission and Verify

    We start it up, measure gas pressure and temperature rise, run a full heating cycle, and confirm the system performs the way the numbers said it would.

When to Replace

Signs It Is Time For a New Furnace

Fifteen years or more. Most furnaces run fifteen to twenty five years. Past that you are managing risk rather than reliability, and planning beats a January failure.

Repeat repairs. One repair on an older unit is normal. A third call in the same season usually means you are financing a replacement one part at a time.

Bills climbing for the same comfort. An aging furnace burns more fuel to deliver less heat. If the house feels the same but the bill does not, the equipment is losing ground.

A cracked heat exchanger. This one is not a judgment call. A cracked exchanger is a combustion safety problem and the furnace comes out of service, full stop.

Rooms that never balance. If half the house has never been comfortable, replacement is the moment to fix the cause instead of installing a new unit onto the same problem.

Old beige dial thermostat mounted on a wall

What to Expect

What a Replacement Includes

Your Home,
Protected

  1. Load Calculation

    Gauges used while assessing a heating system

    We size the equipment from the house itself, so you are not paying for capacity the building cannot use.

    Schedule an Estimate
  2. Equipment Selection

    Technician taking a reading from an indoor air handler

    Efficiency tiers, staging, and brand options laid out with prices, so the trade-offs are yours to make.

    Schedule an Estimate
  3. Duct and Airflow Work

    Runs of round metal spiral ductwork overhead

    Undersized returns and leaking runs get addressed as part of the job rather than left for you to discover.

    Explore Airflow Diagnostics
  4. Thermostat Setup

    Hand pressing the dial of a smart thermostat being configured for the new system

    The new system gets a control that actually matches it, configured and tested rather than left on defaults.

    Explore Thermostats
  5. Venting and Safety

    Installation tools laid out for a furnace changeout

    Combustion venting, gas connections, and clearances done to code and verified before we hand it over.

    Schedule an Estimate
  6. Repair or Replace Guidance

    Woman in a knit hat, scarf and gloves hugging herself indoors beside a window

    If your furnace has years left in it, we will say so. A quote from us is not a foregone conclusion.

    Explore Furnace Repair

Customer Reviews

Trusted by Homeowners Across Denton County

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"Appreciate the fast service and response. Especially on a holiday weekend, fixing repairs that another company failed to do. He was so honest and genuine, highly highly recommend HMS. He went above and beyond to ensure that my situation was resolved."

Frances Silva

Google Review

"Our AC went out over the weekend and a neighbor recommended HMS. I gave them a call on Sunday and they showed up within the hour! They fixed the problem right away and the price was super fair. Honest, fast, and reliable…"

Dallas Hannah

Google Review

"Andrew Boydston and his helper were great. They were both extremely polite. We highly recommend them. We are planning on using your company as our AC and Heating service provider."

Sylvia Fales

Google Review

"My experience with this team was great! From my initial call to scheduling someone to come out to the service provided, I will be using them again in the future. Andrew, the technician, was thorough in explaining the issues and the process…"

Shay Davis

Google Review

"HMS deserves every star! Gary and his awesome staff have been helping us with all our HVAC needs for the last 4 years. They have taken very good care of us. Great prices and fantastic service."

John Bryan

Google Review

"Responded quickly. Brought clear assessment of our issue. Gave a competitive quote. Finished the project with excellence. I'm a very satisfied customer!"

Ian McConnell

Google Review

"I had the best experience with HMS. Their techs were respectful, professional, knowledgeable, and kind. I will only work with HMS moving forward."

Wendy Boyd

Google Review

"HMS was recommend by a neighbor. This is the second time we've used them and both times we have been incredibly happy. They are friendly, professional, and honest with the work and prices."

Mindy Rodriguez

Google Review

"There is no comparison for the care and personal attention that Gary and HMS are willing to provide. We had a cooling emergency and they were able to take care of it in less than 24 hrs! More than fair pricing as…"

Nate Bressler

Google Review

"Nate was great. Inspected our 1 year old HVAC system, cleaned the external unit. They have a very affordable maintenance plan that include twice annual checks and cleaning. Thanks, HMS!"

Suzanne Burke

Google Review

"HMS work was excellent. They took the time to determine where my house's problems were and fixed them. So much so that before their work my house was listed by my energy company as much worse than the average but now ranks…"

Carolyn Fraser

Google Review

"Gary and Nate did an awesome job fixing our outdoor unit. They are professional and honest. They are the company we trust."

Jonathan Lee

Google Review

Read All Reviews

Common Questions

Furnace Replacement Questions, Answered

How long does a furnace replacement take?

Most straight changeouts are a single day. Jobs that also involve duct modifications, moving the unit, or venting changes can run into a second day. We tell you which one yours is before we start, so you can plan around it.

How do I know what size furnace I need?

Not from the label on the old one. Proper sizing comes from the house: square footage, insulation, window area, ceiling height, and the duct that has to distribute the air. Oversizing is the more common error and it causes short cycling, noise, and uneven rooms.

Is a high efficiency furnace worth the extra cost?

Sometimes. The payback depends on how much you actually run heat, which in North Texas is less than in colder states. We will show you the price difference and let you decide rather than assuming the expensive one is automatically right.

Do I have to replace the air conditioner at the same time?

Not necessarily, but it is worth asking. The furnace and the indoor coil share a cabinet and an airflow path, and if the AC is a similar age, doing both at once usually costs less than two separate visits. If your AC is young, leave it alone.

What happens to my old furnace?

We remove it and dispose of it as part of the job. You do not end up with a furnace in the garage.

Can I finance a new furnace?

Yes. HMS offers financing through our partner. The application is online, most people get a decision quickly, and approved work goes straight on the schedule.

Furnace on Its Last Legs? Let's Talk About Replacing It

Get a real number and an honest opinion on whether you need one yet. Call anytime.