Krugerville Aubrey Pilot Point North DFW

Pipe Repair

Finding the Leak Before It Finds Your Floor

Leaks & Repipes

Fixing the Leaking Pipe for Good

Most of the plumbing in a house is somewhere you cannot see it: inside a wall, above a ceiling, or under the slab. That means the first sign of a leak is usually indirect. A water bill that climbed for no reason, a warm patch on the floor, a musty smell in a closet, or a stain on a ceiling that was not there last week.

HMS Heating & Air Conditioning handles pipe repair across Denton County: burst lines during a freeze, slab leaks, corroded fittings on older properties, and the slow drips that quietly rot a cabinet for years. We locate the problem before opening anything up, because guessing where a leak is gets expensive in drywall very quickly.

Three HMS team members at a community event booth under a Delivering WOW Through Service banner

Choose HMS

Built on Honesty, Since 2015

HMS Heating & Air Conditioning was founded by Gary Hays, a North Texas native who served in the Marine Corps as an aviation electrician.

He earned his HVAC license in 2015 and built the company on a simple standard: explain the problem, lay out your options with prices, and only then pick up a tool. That's how we handle every pipe repair across Denton County, and it's why so many of our customers come from referrals and stay for good.

And if it turns out you don't need the expensive fix, we'll tell you that too. Honesty, integrity, and a reasonable price have been the standard here from day one.

Integrity Focused Upfront Pricing NATE & NCI Certified Veteran Owned

We Service and Repair All Major Plumbing Brands

Rheem logo A.O. Smith logo Rinnai logo Kohler logo Moen logo Grohe logo American Standard logo
Rheem logo A.O. Smith logo Rinnai logo Kohler logo Moen logo Grohe logo American Standard logo

Our Process

Pipe Repair Without the Guesswork

  1. Hand closing a shutoff valve on the supply line under a sink

    Stop the Water

    If it is actively leaking, the first job is the shutoff. Knowing where yours is before you need it saves a great deal of damage.

  2. HMS service van parked outside a neighborhood home

    Get in Touch

    Call, text, or message us. A burst pipe is an emergency and we treat it as one, at whatever hour it happens.

  3. Water meter and shutoff valves used to check for a leak

    Locate the Leak

    Meter checks, pressure testing, and tracing. Finding the leak before opening a wall is what keeps the repair small.

  4. Adjustable wrench, pliers, screwdrivers, tape measure, and braided supply hoses laid out on a wood surface

    Options and Prices

    Spot repair, reroute, or repipe a section, each with a real number and an honest view of what will hold.

  5. Hands turning the lever on a PVC ball valve

    Make the Repair

    Done with the right materials for the pipe you actually have, whether that is copper, PEX, CPVC, or galvanised.

  6. Gloved hands opening ball valves on a pipe manifold

    Pressure Test

    We bring the system back up and check the repair and the joints around it under pressure before we pack up.

Warning Signs

Signs You Have A Pipe Problem

A water bill that jumped. The most reliable early warning of a hidden leak. If usage climbed and nothing about your household changed, water is going somewhere.

Stains, damp, or a musty smell. A ceiling mark, a soft patch of drywall, or a closet that smells of damp all mean water has been getting out for a while.

A warm spot on the floor. Classic slab leak. It is the hot water line under the concrete, and it needs locating rather than jackhammering on a hunch.

Water pressure that dropped. A loss of pressure across the whole house can mean a leak, a failing pressure regulator, or corrosion narrowing older pipe.

Discoloured water. Rusty or brown water from the cold side usually points at corroding galvanised pipe, which is on borrowed time once it starts.

Outdoor faucet dripping in the snow during a hard freeze

What to Expect

What Our Pipe Work Covers

Your Home,
Protected

  1. Leak Detection

    Water meter and shutoff valves inside a wall box

    We locate it before opening anything. Guessing where a leak is gets expensive in drywall very fast.

    Schedule a Visit
  2. Burst and Frozen Pipes

    Water dripping from a leaking outdoor hose bib

    Freeze damage is a North Texas reality. Emergency service is available around the clock when a line lets go.

    Schedule This Repair
  3. Slab Leaks

    Wood framing inside a new home under construction

    A warm patch on the floor is a hot line under the concrete, and locating it decides how invasive the fix has to be.

    Schedule a Visit
  4. Corroded and Aging Pipe

    Braided steel supply hoses, brass fittings, a shutoff valve, and a wrench on a blue wood surface

    Galvanised pipe on older properties eventually needs replacing rather than patching. We will say which yours is.

    Schedule an Estimate
  5. Shutoffs and Valves

    Hand closing a pipe shutoff valve

    Seized shutoff valves are what turn a small leak into a flood. Replacing them is cheap insurance.

    Schedule a Visit
  6. Repair or Repipe Guidance

    Gloved hands seating a fitting onto copper pipe above PEX supply lines

    One bad joint is a repair. A line failing in several places is not, and you should hear that plainly.

    Explore Sewer Line Repair

Customer Reviews

Trusted by Homeowners Across Denton County

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"HMS is literally the best heating and air company you're ever going to find. We've been using them for years now and they have never let us down!!!"

Veda Valek

Google Review

"We woke up to a freezing house today because our unit's fan wasn't turning on. We called HMS, and Michelle was so kind on the phone. She quickly dispatched a technician, who arrived within an hour. They identified the issue right away…"

Ken

Google Review

"These guys were on time and made things happen during the ice storm. Stayed till the job was done and restored my heat. I highly recommend!"

Jared S

Google Review

"Andrew and Nate were very professional, honest, & thorough.. They took their time making sure they diagnosed the problem correctly, within a few hours our heating system was running.."

Jessica Byrd

Google Review

"I had been with a different HVAC company for several years and they were going to charge me thousands of dollars to repair my heating unit. I wanted a second opinion, so I contacted HMS. Gary Hays was incredibly polite and professional…"

Helene Bryan

Google Review

"I had an urgent need for my system to be checked due to concerns of carbon monoxide. They were at my house within 30 minutes. I was so grateful they were there when I needed them!"

Britney Pepper

Google Review

"Top notch service! Andrew took the service call dispute awful weather conditions. He diagnosed the problem and gave us the solution. 10/10 would recommend this company. I'll definitely call them next time I have an issue."

Carlos Rascon

Google Review

"HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…"

Joseph Jantzen

Google Review

"Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!"

Amina Scott

Google Review

"Service techs were on-site within three hours of my call for assistance. The repair price was in line with regional standards, and the technicians were very helpful and nice to deal with. Would recommend this HVAC company for systems and repair."

Mike Browning

Google Review

"They did an amazing job with answering my call right before closing, coming out within 2 hours, and fixing my AC all in one night! Super professional, kind, and honest about what work needs to be done! Highly recommend for anyone!"

Danielle Bahrenburg

Google Review

"Great company. Highly recommend. Gary and Andrew have helped us out in a pinch several times. They are fairly priced, prompt, don't push extras, and have great communication."

Nic S

Google Review

"Appreciate the fast service and response. Especially on a holiday weekend, fixing repairs that another company failed to do. He was so honest and genuine, highly highly recommend HMS. He went above and beyond to ensure that my situation was resolved."

Frances Silva

Google Review

"Our AC went out over the weekend and a neighbor recommended HMS. I gave them a call on Sunday and they showed up within the hour! They fixed the problem right away and the price was super fair. Honest, fast, and reliable…"

Dallas Hannah

Google Review

"Andrew Boydston and his helper were great. They were both extremely polite. We highly recommend them. We are planning on using your company as our AC and Heating service provider."

Sylvia Fales

Google Review

"My experience with this team was great! From my initial call to scheduling someone to come out to the service provided, I will be using them again in the future. Andrew, the technician, was thorough in explaining the issues and the process…"

Shay Davis

Google Review

"HMS deserves every star! Gary and his awesome staff have been helping us with all our HVAC needs for the last 4 years. They have taken very good care of us. Great prices and fantastic service."

John Bryan

Google Review

"Responded quickly. Brought clear assessment of our issue. Gave a competitive quote. Finished the project with excellence. I'm a very satisfied customer!"

Ian McConnell

Google Review

"I had the best experience with HMS. Their techs were respectful, professional, knowledgeable, and kind. I will only work with HMS moving forward."

Wendy Boyd

Google Review

"HMS was recommend by a neighbor. This is the second time we've used them and both times we have been incredibly happy. They are friendly, professional, and honest with the work and prices."

Mindy Rodriguez

Google Review

"There is no comparison for the care and personal attention that Gary and HMS are willing to provide. We had a cooling emergency and they were able to take care of it in less than 24 hrs! More than fair pricing as…"

Nate Bressler

Google Review

"Nate was great. Inspected our 1 year old HVAC system, cleaned the external unit. They have a very affordable maintenance plan that include twice annual checks and cleaning. Thanks, HMS!"

Suzanne Burke

Google Review

"HMS work was excellent. They took the time to determine where my house's problems were and fixed them. So much so that before their work my house was listed by my energy company as much worse than the average but now ranks…"

Carolyn Fraser

Google Review

"Gary and Nate did an awesome job fixing our outdoor unit. They are professional and honest. They are the company we trust."

Jonathan Lee

Google Review

Read All Reviews

Common Questions

Pipe Repair Questions, Answered

How do I know if I have a hidden leak?

Check your meter. Turn off every fixture in the house, then look at the meter dial. If it is still moving, water is going somewhere it should not. A bill that climbed with no change in usage is the other common tell.

What is a slab leak and how serious is it?

A leak in a pipe running under the concrete foundation. The usual signs are a warm spot on the floor, the sound of running water with everything off, or an unexplained bill increase. They need attention because water under a slab affects the foundation, and locating it precisely is what keeps the repair from becoming demolition.

My pipe burst in a freeze. What do I do first?

Shut off the water at the main, then call. If it is spraying near anything electrical, cut power to that area too. Knowing where your main shutoff is before winter is genuinely worth five minutes of your time.

Should I repair the pipe or repipe the house?

One failed joint or a single damaged run is a repair. Galvanised pipe that is corroding through in several places is not, and repairing it section by section becomes an expensive way to delay the inevitable. We will tell you which situation you are in.

Do you work on well systems?

We handle the house side: supply lines, fittings, and interior pipework. Well pumps and septic systems themselves are outside what we do, and we will say so up front rather than charge you to find out.

Do you offer emergency service for a burst pipe?

Yes, 24/7. Regular hours are 8am to 5pm, but water actively running into your house does not wait for morning. Call (940) 222-9313 any time.

Water Where It Should Not Be? Let's Find It and Fix It

Burst pipe, slab leak, or a bill that climbed for no reason. Call us any hour.