HVAC & Plumbing Services in:

Ponder, TX

Open Country West of Denton

Located Just East of You

Serving Ponder for 10+ Years

Ponder is a small town west of Denton, surrounded by open pasture that has slowly been turning into new neighborhoods. Many of the newer homes are all electric with heat pumps, while the older homes and rural properties around town run a mix of propane, gas, and electric heat.

Open land brings its own wear. Wind carries dust and grass into outdoor units and filters, so coils and filters clog faster than they do in town, and heat pumps work harder because of it. Regular cleaning goes a long way out here. We come from Krugerville, about thirty minutes east. HMS Heating & Air Conditioning has been in business since 2015.

What We Do in Ponder

Wind, Dust, and Heat Pumps

Out in open country, keeping equipment clean is half the battle.

  • Heating

    Heat pump repair and maintenance for all electric homes, furnace work on propane and gas systems, and thermostat setup.

    Heat pump repair
  • Cooling

    AC repair, outdoor coil cleaning for dusty conditions, and replacement when older systems wear out.

    AC repair
  • Plumbing

    Water heaters, drain cleaning, pipe repair, and plumbing for homes on septic.

    Plumbing services

Why Ponder Calls Us

Service That Makes the Trip

Licensed contractor with a Marine owner. Gary Hays started HMS after serving as an aviation electrician in the Marine Corps. License TACLA00065401C.

A clear price before we begin. You hear what is wrong and what it costs before any work starts. No surprises on the invoice.

West on 380 to you. We are open 8am to 5pm, with emergency service 24/7. Ponder is about thirty minutes from our shop.

Any brand of heat pump or furnace. Trane, Carrier, Lennox, Goodman, Rheem, Amana, American Standard, and Daikin. We service them all.

Country people recommend us. Out where neighbors are a mile apart, a good name still travels. Read our reviews page.

Technician servicing an outdoor condenser coil at ground level

What Locals Say

Service People Recommend

Customer reviews pulled from Google with nothing changed. Many talk about someone showing up quickly and laying out the fix clearly.

5.0

Average Google rating

Read all reviews
Very prompt and reliable. I appreciate the communication from the first contact through completion of the job. Andrew was very respectful, honest, knowledgeable, and efficient. Highly recommend!
Amina Scott Google Review
HMS deserves every one of these 5 star reviews! Andrew and Nate were super friendly, quick and easy to work with. They found the issue didn't push any extra products but did present all my options. I'll be calling them from now…
Joseph Jantzen Google Review
There is no comparison for the care and personal attention that Gary and HMS are willing to provide. We had a cooling emergency and they were able to take care of it in less than 24 hrs! More than fair pricing as…
Nate Bressler Google Review
My experience with this team was great! From my initial call to scheduling someone to come out to the service provided, I will be using them again in the future. Andrew, the technician, was thorough in explaining the issues and the process…
Shay Davis Google Review
HMS was recommend by a neighbor. This is the second time we've used them and both times we have been incredibly happy. They are friendly, professional, and honest with the work and prices.
Mindy Rodriguez Google Review

Nearby Towns

Also Covered From Here

Ponder sits west of the shop past Denton, and these towns are on the same route.

See the full service area

Frequently Asked

Questions

What Ponder homeowners ask us about heat pumps, dusty conditions, and rural plumbing.

Still not sure, call our team (940) 222-9313
Will you drive out to Ponder?

Yes. It is about thirty minutes from Krugerville by way of Denton, and we schedule there alongside Krum and Argyle.

How often should filters be changed out here?

More often than in town. With dust and pollen blowing off open land, checking filters monthly and changing them as needed protects the system and keeps air moving.

Our heat pump runs constantly in winter. Is something wrong?

Heat pumps do run longer in cold weather, but nonstop running with heat strips kicking on often can mean low refrigerant, a dirty coil, or a defrost problem. We test it and tell you what we find.

Is it worth cleaning the outdoor coil every year?

Out here, yes. Dust and grass build up on the coil and make the system work harder. An annual cleaning is inexpensive compared to the wear it prevents.

Can you service a propane furnace?

Yes. Propane furnaces use different settings than natural gas, and we service and repair them, including checking that conversions were done correctly.

Can I finance a new heat pump?

Yes. Our financing partner offers an online application and a quick decision, and approved installs go on the schedule. See the financing page.

What should I check if my heat pump is not heating?

Make sure the thermostat is set to heat, the filter is clean, and the outdoor unit is not buried in ice or debris. If the air from the vents stays cool, call (940) 222-9313.

Ponder, TX

Ponder, we head out west

Heat pumps, dusty coils, propane furnaces, and rural plumbing. Call and we will get you scheduled.